Everything you need to know
Find answers, helpful tips, and all the essential details you need to prepare for your first class, from booking to arrival.
How Booking Works
Booking is simple.
Choose a class time
Reserve your spot
Arrive a few minutes early
We provide all equipment including weights, mats and a range of exercise props.
Classes run all day and all fitness levels are welcome.
Follow the guided movements on screen and move at your pace.
Tips for First Time Visitors
- Bring a towel and a bottle of water.
- Wear comfortable activewear.
- Arrive fifteen minutes early so we can welcome you.
- Infrared heat helps your body warm up faster and move with ease.
- Every session is guided so you can go at your own pace.
We are located on Level 2 of the Oasis Shopping Centre in Broadbeach, two levels directly above Woolworths. If you are driving, enter via the Charles Avenue car park and follow the ramp to Level 2, the yellow level, where you can park and walk straight into the centre.
Frequently asked questions
How does infrared heat help during classes?
Infrared heat helps your body warm up more quickly, allowing you to move with greater ease and comfort throughout the session.
Are classes suitable for all fitness levels?
Yes. Every session is fully guided, so you can move at your own pace and modify as needed based on how your body feels.
Where are you located and how do I get there?
We’re located on Level 2 of the Oasis Shopping Centre in Broadbeach, two levels directly above Woolworths.If you’re driving, enter via the Charles Avenue car park, follow the ramp to Level 2 (the yellow level), park, and walk straight into the centre.
What should I bring to class?
A towel and a bottle of water.
What do I wear to class?
Anything you’re comfortable moving and sweating in. Think flexible, breathable, and non-restrictive.
Do I need to bring my own mat?
Nope. We’ll have one ready for you.
Do I need to wear shoes?
Barefoot is best. Grip socks are welcome but not required.
Can beginners join?
100%. Our classes are designed to meet you where you’re at. No experience needed.
How early should I arrive?
How do I book a class?
Simply choose a class time that suits you, reserve your spot online, and arrive a few minutes early to get set up before class begins.
What should I expect when I arrive?
All equipment is provided, including weights, mats, and exercise props. Classes run throughout the day and are suitable for all fitness levels. Just follow the guided movements on screen and move at your own pace.
How do I join Balance360?
Hit Book Now, choose your subscription, follow the prompts, and you’re in. Easy.
Do I need to book in advance?
Yes. All classes are by booking. Use the calendar in the booking section to reserve your spot.
Do you offer class packs?
Yes, class packs are available please check the Membership page under casual visits for details.
Can I bring a friend?
Absolutely. Just make sure they sign up and book into the same session as you.
What is infrared heat?
Infrared gently heats your body from within. No harsh air, just a warm, energising environment that supports movement and recovery.
Is infrared safe?
Yes. It’s safe, non-invasive, and widely used for health and therapeutic benefits.
What are the benefits?
- Amplified calorie burn
- Deeper detox
- Pain relief
- Improved flexibility
- Better sleep
- Enhanced circulation
- Faster recovery
- Boosted cardiovascular health
- More energy and long-term body confidence
How often should I attend?
Three times a week is the sweet spot for sustainable results and steady progress.
Can I do Balance360 if I’m pregnant?
Because infrared raises your core temperature, we don’t recommend training while pregnant. Always consult your GP.
What’s your cleaning protocol?
Our studio is cleaned between every class, with daily and weekly deep cleans to keep things fresh. Sanitiser and wipes are always available.
What cleaning products do you use?
We use high-grade solutions that are effective, safe, and suitable for shared fitness environments.
What about air quality?
We use air purification to support clean airflow and reduce airborne particles in class.
What if I test positive for COVID-19?
Please let us know as soon as possible so we can notify those who may have been exposed and follow health guidance.